Terms of use

Products marketed on this website are guaranteed against manufacturing defects only.  No other liability or warranty of any kind is expressed or implied in connection with the sale, wholesale, handling or use of products.

End-users must refer to product label for directions of use before using products. The responsibility rests solely on the end-user to ensure products referenced on this website align with their ongoing and specific criteria for use.

This web site is provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

The B.M. Group Inc. has used reasonable efforts to include correct and up-to-date information in this website.  However, information therein and shared, may become out of date over time. The B.M. Group Inc. therefore makes no warranties or representations to its accuracy.

This website is intended only for Canadian users of described products.

The B.M. Group Inc. and all parties involved in creating, producing or delivering this website, assume no responsibility or liability which may arise from the content thereof, including but not limited to claims for any matter arising out of access to, use of, or inability to use this web site, or any errors or omissions in the content thereof.

Images of BM® products on this website are for illustrative purposes only. Actual product presentation or packaging may slightly vary.

Some names, logos, images or symbols on this site may constitute commercial names or trademarks belonging to the B.M. Group Inc. or other companies or entities. Publishing and displaying these names, images and trademarks within this web site does not mean that a license has been granted for any purpose whatsoever. It is prohibited to reproduce, copy, download or use in any format, in part or in whole, such names, images, symbols and trademarks without the express written authorization of its owner.

Product Return Policy for Authorized Dealers and Resellers
(As at Jan 1, 2020)

Customers wishing to return merchandise must first obtain a return authorization number (RAN) from the B.M. Group.  Credit will be issued only for products in saleable condition that were purchased within 30 days of our invoice date.  Cost of freight to return product is at client’s expense.  A restocking fee of minimum 20% will be applicable.  Restocking fee may be higher for private label items.  All products must be returned to our warehouse at:

2575 De Miniac
Ville St-Laurent, Quebec,
H4S 1E5 (open Monday to Thursday 8:00AM to 14:00)

Addendum:  As of March 1, 2020, due to pandemic conditions, above mentioned restocking fee is now of minimum 25%.   Also, please note that item BM-1300 Antibacterial Hand Gel purchased as of March 1, 2020 will be sold as non-returnable, not eligible for returns and as a final sale.

The above product return policy supersedes all previous stipulated product return policy. 

The B.M. Group Inc. reserves the right to change its Terms of Use from time to time.